Last Updated: September 2024
Canpro Plumbing (“we”, “our”, “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, canproplumbing.ca (the “Site”), or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Such as your name, email address, phone number, postal address, and any other details you provide when completing forms on our Site or when you communicate with us by email, phone, SMS, or other means.
- Service Details: Information related to plumbing services you inquire about or book with us.
- Usage Data: Information about how you interact with our Site, such as your IP address, browser type, pages visited, and the time spent on each page. This helps us improve your experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and maintain our services.
- To process your plumbing service requests and respond to inquiries.
- To communicate with you via email, phone, SMS, or postal mail, including sending updates or responding to queries.
- To improve our Site’s performance and tailor content to your preferences.
- To send you promotional materials or updates, where you have opted in to receive them.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. Texting opt-in information is not shared with any third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal data with third-party service providers that assist us in delivering our services (e.g., payment processors, appointment schedulers, email communication platforms). These parties are bound by confidentiality agreements.
- Legal Obligations: We may disclose your personal information to comply with legal requirements, court orders, or government requests.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on our Site. Cookies help us analyze how users interact with our Site and remember your preferences. You can modify your browser settings to block or remove cookies, though this may affect your ability to use some features of the Site.
5. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We advise you to read the privacy policies of any third-party sites you visit.
6. Data Security
We implement a variety of security measures to protect your personal information. However, no transmission over the Internet or electronic storage method is entirely secure, and we cannot guarantee absolute protection of your data.
7. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal information.
- Withdraw your consent for us to process your data, where applicable.
If you would like to exercise any of these rights, please contact us at the details below.
8. Children’s Privacy
Our Site and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly. We encourage you to review this policy regularly to stay informed of any updates.
10. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
Canpro Plumbing
Email: [email protected]
Phone: (705) 734-4648
Address: 9 Ontario St #3, Orillia, ON L3V 6H1, Canada